Effective Date: 23/04/2025
Last Updated: 27/04/2025

1. Who We Are
PC Techniques Limited ("we", "our", or "us") is a UK-based business providing custom gaming PCs, consoles and repairs. We are committed to protecting your privacy and processing your personal data transparently and securely.

2. Contact Details
If you have questions about this policy or how we handle your data:

📍 Address: 140 Halifax Rd, Wadsley Bridge, Sheffield, S6 1LH

📧 Email: pctechniques@live.co.uk

📞 Phone: 01442348080


3. What Data We Collect
We may collect and process the following personal data:

Name, email address, telephone number
Business name and job title
IP address and device/browser information
Details submitted through our website forms
Any correspondence via email, phone or social media


4. How We Use Your Data
We process personal data to:

Respond to enquiries
Provide and manage our services
Send important updates or marketing (only with consent)
Improve our website and service delivery
Meet legal or regulatory obligations

5. Lawful Basis for Processing
We rely on the following legal bases under the UK GDPR:

Consent (e.g., marketing emails)
Contractual necessity (e.g., providing services)
Legal obligations
Legitimate interests (e.g., customer service and analytics)

6. How Long We Keep Your Data
We keep data only as long as necessary for the purposes collected, or as required by law. When data is no longer required, it is securely deleted or anonymised.

7. Sharing Your Data
We may share your data with trusted third parties such as:

IT and hosting providers
Payment processors
Professional advisors (e.g., legal, accounting)
We never sell your data. Third parties are required to handle your data in accordance with UK data protection laws.

8. Your Rights
Under UK GDPR, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request erasure (the "right to be forgotten")
Restrict or object to processing
Data portability
Lodge a complaint with the ICO: https://ico.org.uk/

9. Data Security
We use secure servers, encryption, and access controls to protect your data from unauthorised access, loss, or misuse.